Direct Connect provides an opportunity for families to connect one-on-one with an ASU Family Guide to ask questions about their ASU experience or simply connect with another family member with shared interests. ASU Family Guides are volunteers who are family members of an ASU student. Guides share their own experiences and all thoughts and opinions are their own. They will refer families to the appropriate staff as needed for further support. To contact ASU staff directly regarding official University information and questions, please email